Frequently Asked Questions

Everything you need to know about our luxury timepieces and services.

Are your watches 100% authentic?

Yes, every timepiece sold at Luxury Time undergoes a rigorous multi-point inspection by our master watchmakers to ensure 100% authenticity and quality.

What kind of warranty do you provide?

All our watches come with a comprehensive 24-month international warranty covering mechanical defects and internal movements.

Do you offer international shipping?

We provide secure, insured express shipping to over 50 countries worldwide. Each order is tracked and requires a signature upon delivery.

What is your return policy?

We offer a 14-day hassle-free return period. The watch must be returned in its original, unworn condition with all security tags, boxes, and documentation intact.

How should I maintain my luxury watch?

To preserve the longevity of your timepiece, we recommend a professional service every 3 to 5 years and avoiding extreme temperatures or strong magnetic fields.

Can I pay with cryptocurrency?

Yes, in addition to major credit cards and bank transfers, we accept secure payments via Bitcoin and Ethereum through our encrypted checkout gateway.